Refund Request Information Form
If you would like a refund for an ACT Registration -- including late fees and Test Information Release (TIR) fees -- please enter the information below so we can quickly process your refund.

Please enter the information below as it is listed on your ACT Account.
More information about retesting and what your score means

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How to find your ACT ID:

US Accounts:
  1. Go to the Register/Sign In page.
  2. Login with your User ID and Password.
  3. Click Manage Your Profile. Your ACT ID number will be listed under your name and date of birth.

International Accounts:
  1. Login with your User ID and password at
  2. Under the Test Date widget, click Print Admission Ticket.
  3. The Admission Ticket will open in a new window, you can print the ticket or click cancel on the print screen and the ACT ID number will be located at the bottom right.